Shipping policy

Last updated: October 9, 2026

At GAL Threads, we strive to provide a smooth and reliable shopping experience. Our products are fulfilled through Printify and its production and shipping partners.

Shipping Destinations

GAL Threads currently ships orders within the United States only.

We do not currently offer international shipping. Shipping availability may vary depending on the product and fulfillment location.

Order Processing and Production

Many GAL Threads products are made to order. This means production begins after an order is submitted and payment is confirmed.

Production times vary by product and fulfillment provider. Orders containing multiple products may be produced or shipped separately.

Processing and production estimates are not guaranteed unless expressly stated otherwise.

Shipping Costs and Delivery Estimates

Available shipping options, applicable shipping charges, and estimated delivery times will be displayed at checkout when available.

Delivery times depend on factors such as the product ordered, production schedules, shipping destination, carrier operations, and seasonal demand.

Severe weather, carrier disruptions, holidays, and other unexpected circumstances may cause delays.

Order Tracking

When tracking is available, customers will receive shipping confirmation and tracking details by email after their order ships.

Tracking information may take some time to become available or update after a package enters the carrier's network.

If you have questions about an order, contact galthreadsco@gmail.com and include your order number.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error, contact us immediately. We cannot guarantee that an address can be changed after production begins or a package has shipped.

Additional costs associated with address changes or reshipment may be the customer's responsibility where permitted by law.

Lost, Delayed, or Missing Packages

If your package is significantly delayed, appears to be lost, or is marked as delivered but cannot be located, contact galthreadsco@gmail.com.

We will review the available tracking information and work with our fulfillment provider or shipping carrier to investigate.

If an order cannot be shipped within the applicable promised timeframe, GAL Threads will provide any required delay notice and the cancellation or refund options required by law.

Shipping Damage or Incorrect Orders

If an order arrives damaged, defective, or incorrect, please contact us with your order number, a description of the problem, and photographs where applicable.