Contact information

Last updated: October 9, 2026

At GAL Threads, we value our customers and are committed to providing a positive shopping experience.

Whether you have questions about our products, need help with an order, or require assistance with a return or refund, we're here to help.

Business Information

Brand name: GAL Threads
Legal business name: GAL Threads LLC
State of registration: New Jersey, United States
Website: https://www.galthreads.com/
Customer service email: galthreadsco@gmail.com
Business mailing address: Not provided.

Customer Support

Please contact us for assistance with:

Product information and sizing.
Order confirmations and tracking.
Returns, refunds, and cancellations.
Damaged, defective, or incorrect items.
Shipping questions and delivery issues.
General questions about GAL Threads.

When contacting us about an existing order, please include your order number and a brief description of your concern. This helps us identify your order and assist you more efficiently.

We aim to respond to inquiries as soon as reasonably possible. Response times may vary depending on the volume and nature of requests.

Returns and Refunds

For return or refund requests, please review our Return & Refund Policy before contacting us.

Return requests must be submitted within 30 days of delivery. Please contact us before mailing any merchandise back so we can provide the appropriate instructions.